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Getting started with Towntide Voice
After you pay, you go straight to a setup page (we also email you the link). Four steps, about 10 minutes, no call with us needed. Nothing changes for your callers until step 4.
1. Tell us about your business (2 minutes)
Paste your website and press “Fill it in for me”: AI reads it and fills in your name, area and hours. Check the boxes, pick your trade and press Save. Job types, questions and emergency rules for your trade are already set up.
2. Get your Towntide number (30 seconds)
Press “Get my number” and we pick a local number for you. It's included in your plan. Your customers keep calling your usual number.
3. Call it to hear your assistant (2 minutes)
From any phone, call your new Towntide number. Ask a question or try to book a job. The setup page shows the call as it happens, and you get the summary by text and email.
4. Forward your missed calls (3 minutes)
Pick your phone company and press “Show me how”. You get the exact short code to dial for your phone company. Choose “only when I don't answer” so your phone still rings first. Then call your business line from another phone and let it ring to check.
After you're live
- Emergencies (gas, flooding, sparking, no heat in winter…) are texted and emailed to you right away.
- Routine jobs are booked on your calendar; every call gets a short text summary.
- Change your hours, job types or answers any time from the same setup link.
Billing in plain words
There's no free trial. You pay for your first month (or year) at checkout, then on the same date each month (or year). Not worth it in your first 30 days? Ask and we refund your first payment in full. Cancel any time from your billing page, with no calls or forms.